Systems Administrator L3

Job brief – Systems Administrator L3

An established IT Support and Maintenance Services multinational providing Remote Maintenance Services to a Global Clientele is looking for Systems Engineers to help maintain, manage and troubleshoot infrastructure related issues for their customers. As part of the offshore team, the candidate will be part of a talented team of engineers that demonstrate superb technical competency, maintaining high availability systems and infrastructure and delivering mission critical infrastructure solutions and ensuring the highest levels of availability, performance and security.

Job details:
 5-8 yrs. of overall relevant experience in Windows – system administration
 Planning of Patch management as per the Schedule.
 Plan infrastructure Changes as per the process.
 Support to raising & implementing including the Patch management CR’s in the Wintel
 Daily BAU L2/L3 Calls Support on Windows 2008 and 2012 Server Family infrastructure.
 The setup and maintenance of new infrastructure of Windows 2010, Windows 2008
 Participation in Server Restoration Team and doing Root Cause Analysis for severity 1 &
 Basic knowledge of virtualization
 Office365 or any cloud computing/services experience

Detailed Activities:-

 Windows 2008 R2 and 2012  R2 & AD Incident/Production Management
 In-depth understanding of windows architecture and troubleshooting experience with the ability to analyze technical problems to prevent future occurrence.
 Planning of OS Hardening of Windows 2008 / 2012 Servers
 Planning and guidance for creating Group Policy’s and implementation as per standard procedures.
 RAID Configurations and Disk management utilities tools.
 Performing Windows server 2008 R2 and 2012 disaster recovery
 Working on escalated tickets
 To co-ordinate with the appropriate teams for call resolution for high severity or escalated calls.
 Troubleshooting escalated issues to Higher Up.
 Implementing best practices
 Recovery of windows server 2008 R2 and 2012 / Hardware to consistent state
 Taking ownership of virus outbreak management
 Liaison with Customer Security Officer
 Testing of Monthly MS Fixes / Patches
 Maintenance and Upgrade of Patching Application and Reporting Systems
 Decommission server
 3rd party vendor coordination and escalation

Documentation

Documentation of best practices
Creating and updating of technical documentation

 Capacity Planning

 Forecasting and recommendation for capacity like disk, memory CPU etc.
 Intermittent resource usage and optimization advice

 Problem Management and RCA:

 Identifying problem areas and doing trending and recommendations
 Responsible for reviewing and updating RCA document for Severity 1 & Severity 2 calls.
 Impact Analysis of Monthly MS Fixes / Patches
 Proactive monitoring of Application of Patches against security baseline
 Problem Escalation and Progress Monitoring
 Pro-active problem management
 Review of Historic Incidents to discover regularly repeating incidents
 Handling of Problems relating to historic incidents
 Problem record creation for RCA analysis of Sev1 Incidents
 Hardware and Software Vendor escalation for problem record resolution
 Trend analysis of issues and corrective actions
 Periodic Security Baseline Analysis

 Clustering:
 Additional Cluster Change Control and Management
 Cluster failover testing
 Evaluation, Testing and Deployment of clustering software updates
 Impact analysis on possibly affected related services/infrastructure
 Should have basic knowledge of virtualization


Qualifications and Experience

 Essential:

 5-8 yrs. of overall relevant experience in Windows – system administration
 Experience working in a high-availability clustered environment
 Should be expert in windows server management tools and best practices
 Ability to structure, draft and review technical documentation
 ITIL Certified (foundation or/and practitioner) or a strong working knowledge of  ITIL Incident, Problem and Change Management disciplines
 Customer relationship development and influencing skills
 Ability to work under pressure and remain decisive.
 Should be able to mentor junior member of the team.
 Should act as a role model
 Able to give technical trainings
 Ability to conceptualize problems
 Sound time management skills
 Knowledge of methodologies for developing, building and configuring a system.
 Basic understanding of SCOM server configuration
 Should have relevant experience in windows server management of 5- 8 years

Systems Administrator L1

Job brief – Systems Administrator L1

An established IT Support and Maintenance Services multinational providing Remote Maintenance Services to a Global Clientele is looking for Systems Engineers to help maintain, manage and troubleshoot infrastructure related issues for their customers. As part of the offshore team, the candidate will be part of a talented team of engineers that demonstrate superb technical competency, maintaining high availability systems and infrastructure and delivering mission critical infrastructure solutions and ensuring the highest levels of availability, performance and security.

 Monitor & act upon simple IT infrastructure support and maintenance alerts (L1 level tickets) generated in the ticketing system for its customers

 Work in a team (in shifts) and perform all tasks assigned by the respective shift managers / coordinators

Qualification & Skills – Essential

 B.Tech degree in IT / Computer Science Engineering or MCA

 Other engineers are also acceptable provided they have an active interest in pursuing a career in IT Infrastructure support and maintenance

 Freshers as well as those with proven working experience of more than 6 months in Windows – System Administration

 People with relevant certifications desirable / preferred

 Good knowledge of MS Office

 Excellent communication & interpersonal skills, ability to work together in teams

 Ability to work under pressure and remain decisive. Should be willing to work in all shifts (the company works in 24/7/365 shifts

 Should be a self learner and also act as a role model for other fresh recruits

 Sound time management skills

Rs. Upto 1.4 lacs for a fresher. Experienced will be compensated as per their experience.

CALL CENTER AGENTS Bangalore

CALL CENTER AGENTS

Interested candidates can share your CV/Resume at krishna@hungrybird.in


Job Description:
The agent is primarily responsible for making or attending customer calls to sell products or services.
They need to know how to communicate with customers, have great organizational skills and be able to multi-task and prioritize in high-volume, fastpaced environments.
Also, updates job knowledge by studying new product descriptions; participating in training programs.
Apart from being responsible for ensuring productivity metrics and quality, he/she is also responsible for the individual team’s contribution towards achieving company goals and objectives.

(We are looking at people with experience in Voice process, especially US Based)

Process Associates & Senior Process Associates:

 Candidates with 6 months to 36 months experience in an international (Preferable US Sales Campaign) call center
 Candidates should have excellent English communication skills with neutral accent.
 CTC: Ranges from 12,000 to 25,000/- COMMON CRITERIA:
 All candidates should have fluent English communication skills.
 Should be willing to work with rotational weekly offs
 Should be willing to work for sales campaigns
 Experienced candidates should bring their last three months’ payslips with them when they come in for their F2F interview.
Process: Inbound & Outbound Shift Timings: They need to be open for flexible rotational night shifts

Skills :  Must have  excellent communication skills
Qualifications : Any Graduate/Post Graduate - Any Specialization.
Working Days  : 5 Days a week
Experience : 0.60 - 3.00 Years
Vacancies : 100
Compensation details : CTC: Ranges from 12,000 to 25,000/-
Job Nature : Full Time
Gender : No Preference





Interview Address
Work Location: Bennerghata Road, Bangalore

Content Writers/Content Developer/Creative Writer entry of year Experience

Interested candidates can share your CV/Resume with #Samples at krishna@hungrybird.in

Looking for Writer,
Designation : - Content Writers/Content Developer/Creative Writer
Location : Bangalore & Chennai
Type : #Fulltime
Qualification : -Any-
NO. of Positions : 12
Experience : 0 - 3
Salary : Min: 1.8L to Max : 3.5L
Job Description: #hireyo
Should be a self-starter with strong content acumen, interpersonal skills, and a pleasant attitude.
1. Developing new ideas, conceptions and writing on them in English language in a lucid manner without any grammatical errors for product pages of E-commerce startups, Technical writeups.
2. Write/proof read/edit website product descriptions – identify the attributes of the product and write with a clear understanding of the target audience for an e-commerce platform.
3. Develop highly effective, original and targeted content for the promotion and sale of products online. Writing SEO friendly articles with appropriate usage of key words.
4. Writing short marketing slogans, designing marketing templates and any document required for marketing, sales and positioning of the E-commerce company.
5. Creating media documents, titles and others using ones creativity and analytical skills.
6. Writing brochures & templates using ones command over language and creativity along with business acumen.
7. Should be able to coordinate with different departments, understand their needs and coordinate with various levels of the organization to create appropriate documents for diverse audience.
8. Helps plan and implement social marketing campaigns for specific marketing goals.
9. Prepare internal and external communications including announcements, press releases, quarterly corporate reports, presentations, technical documentation, sales support, etc as needed.
10. Experience in E-Commerce industry or in writing about Technology is an added advantage.
Interested candidates can share your CV/Resumewith #Samples at krishna@hungrybird.in

Business Development Manager / US IT Staffing - 4+ experience

Dear Friends Looking for

Title: Business Development Manager / US IT Staffing
Location & Hours: Bangalore / Hyderabad & US Central Time 9AM ­ 6PM.
------->interested can share your cv at krishna@hungrybird.in<------
Number of Positions: 2 ‪#‎SalesBDM‬ & 2 ‪#‎RecruitmentBDM‬

Position Overview:
This position is responsible for all facets of recruiting. Develop recruiting plans, employing traditional sourcing strategies and resources, as well as, developing new, creative recruiting ideas; all within the company policies and guidelines.
Play a critical role in ensuring we are hiring the best possible talent by working with managers to help them identify job requirement and creating appropriate job requisition forms.

**Job Description:
• Looking for experienced Business Development Manager in US IT Recruitment and Staffing sector.
• Experience in end to end US IT Staffing recruitment / sales process.
• Good Knowledge about US IT recruitment, Identification and analysis of business targets.
• Have a proven track record in setting aggressive targets for self and to the team members and achieving them.
• Lead generation & prospecting to build new clients/consultants by using cold calling techniques, email, referrals, etc.
• Have exceptional verbal and written skills, phone and in­person interpersonal skills and presentation skills

Responsibilities include, but not limited to:
• Ability to take the ownership, responsibility and accountability, Perform high integrity and professional work ethics.
• Ability to work effectively with team members.
• Identify new clients/consultants for providing staffing solutions.
• Should able to hiring, train the team, monthly targets from every team members and self.
• Understand clients requirement and source candidates with help of the recruitment team
• Ability to Convince, negative and handle the situation.
• Follow-up with all parties involved in submittal process, interview, placement and post placement
• Negotiating rates / contracts and revenue generation, forward the final negotiated paperwork to management for execution.
• Develop relationships with hiring / business managers of clients/consultants
• Strong ability to give attention to detail and to prioritize tasks and meet deadlines.
• Sourcing, screening and scheduling the short-listed profiles for interview and ensuring following up
• Ability to effectively manage individual performance, Supervising day to day recruitment pipelines, maintaining & updating reports

Education Requirements:
• Nice to have a MBA and/or Bachelors or Masters in Computers

Android Developers 1-4 years

we are currently hiring for Android Developers with 1+ to 4 years experience.

The JD goes as follows: 
As an Android developer you will be required to collaborate with product managers,designers, and software engineers to ensure design vision is maintained and deliverables are completed on time. You will explore new technologies/industry trends and technical innovation and create Proof-of-Concepts using new technologies. 

An ideal candidate would:
-Build scalable android apps across multiple platforms and device resolutions 
-End-to-end Development of new apps
-Take over existing mobile projects for maintenance and amendments
-Know the procedures for submissions to Apple Store
-Perform unit testing on source code wherever required
-Maintain source code, and analyze & fix bugs wherever necessary
-Work on highly scalable applications (1 Million + users)
-Be proficient in written and verbal communication skills 

Qualification: Minimum Requirements are: 
-B.E/B.Tech./MCA graduate (CS/IT) OR Certified Application Developer
-2 years of relevant work experience

Technical Skills: 
-Technical skills necessary for this role are: 
-Proficient with Objective-C or Swift and Cocoa Touch
-Experience with offline storage, threading, and performance tuning
-Familiarity with RESTful APIs to connect Android applications to back-end services
-Understanding of Apple's design principles and interface guidelines
-Knowledge of low-level C-based libraries is preferred
-Familiarity with cloud message APIs and push notifications
-Familiarity with benchmarking and optimization
-Understanding of code versioning tools (Git, Mercurial or SVN)
-Familiarity with continuous integration
-Knowledge of specific UI patterns and affordances
-Experience in Integration with SQL Database and other open source products

interested can share their cv to krishna@hungrybird.in

Process Executive (Fresher) (12 openings)

Process Executive (Fresher) (12 openings)

if you are interested to apply for this job share your cv to krishna@hungrybird.in 

Roles & Responsibilities:

-Day-to-day interaction with Health Plans and Providers via email, and fax.

-Obtain status updates on all open claims over 30 days and ensure any necessary actions are

communicated to providers in a timely fashion.

-Initiate appeals and claims reprocessing projects as needed and in a timely manner

-Act as a resource for providers in the area of billing (i.e. documentation requirements, necessary

modifiers, doc-tor.com training, etc)

-Support other department’s ad-hoc reporting needs as needed

REQUIRED QUALIFICATIONS

-Strong Microsoft Office skills (Excel in particular), as well as proficiency with using practice management software

-Ability to learn new programs/software quickly

-Exceptional communications skills verbal and written English fluency (verbal and written) is a MUST

-Highly detail-oriented with excellent organizational/time-management skills

Location: Hyderabad

Experience: Fresher

CTC: 1.32 LPA

if you are interested to apply for this job share your cv to krishna@hungrybird.in