Names Of company : Sykes Enterprises (India) Pvt. Ltd.
Please send your cv to krishna@hungrybird.in with subject line Sykes Enterprises (Voice inbound) before walk in.
Customer Care Executives For Telecom Process (Inbound Voice) Hyderabad Region.
Positions : Customer Care Executive,Customer Support Executives
Qualification : 10th, 12th, Undergraduate & Graduate
Experience : 0-1year ( Fresher May Also Apply )
Desired Candidate Profile
1) Added advantage of work experience in email customer support environment
2) Any Graduate
3) Excellent communication skills and assertiveness without being aggressive.
4) Excellent English Language skills including comprehension
5) Ability to contribute additional efforts and time as and when required
Job Description
1) Solving customer queries by providing Customer support through e-mail.
2) To handle transaction and management of queries received from customers
3) Maintaining and building relationship with customers fostering reliability, quality of service and efficient delivery with respect to customer service.
4) Collaborates with other team members on knowledge transfer, development of knowledge bases, standards, policies and procedures
Gender : M/F
Location : Hyderabad
Shifts : 6 Days
Weekly Off:- Sunday
Salary : 8k to 15k Incentives.
MORE INFO CALL US NOW(Krishna - 9966952299)
Walk in location:
If interested you can walk in for the interview on 6th Jan,2013 - 11 am
at
ICT Business Services
Building # 14, Ist Floor
K Raheja IT Park, Mindspace
Madhapur, Hyderabad- 82 .
( Verity Knowledge Solutions (UBS Affiliate) Building )